Mimecast For Outlook Mac

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Aug 25, 2017  Recently we deployed mimecast for outlook (office 2016). Users are being prompt to authenticate upon first log in (domain authentication) in order to access mimecast portal via outlook. Authentication is accepted until user log off and log back in then he gets again 'Credentials incomplete.

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Your region may not be where you are physically located. It is where your data is located. For example, a company with offices in Europe may host their data in North America. To prevent disruption to your service, it's important to ensure that: • You allow connections to the appropriate ports from the entire Mimecast IP Ranges for your region.

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• They are mapped through to the correct destination on your network. When a user enters their email address into the Administration Console or an API client (Mimecast for Outlook, Mimecast for Mac, Mimecast Mobile), the global resource is used to determine where the user's parent Mimecast account is hosted and provides a 302 redirect to the correct location. For redundancy, these endpoints are available in all Mimecast data centers. Consequently, it's possible that you may observe outbound HTTPS traffic from your network to an IP address outside of your Mimecast region. To prevent disruption to your service, ensure outbound HTTPS connections are allowed to these locations. These requests are for authentication only, no email is transmitted using this method. The sections below detail the Mimecast service network ranges.

These details can be used to ensure that the organization's infrastructure accepts connections to and from the Mimecast service. If you have issues logging onto a URL, ensure you are using one of the supported browsers before contacting Mimecast Support. Read the page for more detail. * You must ensure that inbound connections are allowed access to the ports for the networks listed, and that they are mapped to the correct destination on your network. ** The External Delivery networks cover the range of IP addresses that may be used for delivery to external recipients.

Mimecast For Outlook Mac

*** The Mimecast Secure Messaging Portal URL should only be used by Mimecast customers. Non-Mimecast customers can access the portal by clicking the link in the notification message. Data Center IP and Regional URL.