• This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. • This answer explains how to format a WD drive for use on Windows and macOS.

Click 'My Passport' on the left side of the program window and then select the 'Erase' tab. Click the 'Mac OS Extended' option in the 'Volume Format' menu, then click 'Erase' to format the drive for your Mac.

• This answer explains how to erase a WD drive in Windows OS and macOS. • This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. • This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra).

• WD Discovery Online User Guide. • This answer explain starting macOS Time Machine backups to My Passport and External USB Drives. • Direct Attached Storage Online User Guide and Solutions • This article explains how to safely eject a USB device from a computer. This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. This answer explains how to format a WD drive for use on Windows and macOS. This answer explains how to erase a WD drive in Windows OS and macOS. This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device. How to install pyqt5 for mac os. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. This article explains how to backup and restore using the File History feature of Windows 10.

WD Community It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem. I'm sorry, but those 16 inches are more than enough to damage a drive. The drive is probably physically damaged.

It doesn't take much of a bump to damage them. Professional data recovery is likely the only solution. Joe What OS are you using and does the drive show in Disk Management? Does it say anything in Disk Management down where the bars are shown like Raw? Never trust important data to just one drive intern. Well, yeah. Dropping the drive on the floor even from 12-16 inches will break it. Sorry, but if you need the data, you're looking at data recovery, and that's if they can help you.

As of 2018, Western Digital offers no shortage of external drives for Mac computers – from the My Book Essential to the My Book Pro and the My Book Studio, nearly 30 WD drives play nicely with Apple’s macOS operating system, as does the My Passport Studio model. But with more than 262.5 million PCs shipped in 2017, according to data from Statista, there’s a good chance your Passport Studio will need to play nicely with a Windows computer, too.

When it comes to cross-platform flexibility, you’ve got a few options for crossing the Mac and PC streams. About eFAT and FAT32 Here’s something your My Passport for Mac Quick Install Guide might not tell you: Hard drives usually come formatted in two different ways, one catering to Windows and one catering to Mac. NTFS-formatted drives work with Windows computers, and HFS+ drives work with Mac.

However, by formatting your My Passport differently, you can ensure compatibility in a variety of different ways. Hard drives formatted to exFAT or FAT32 can read and write data on both Mac and PC operating systems, though FAT32 is limited to a 4-gigabyte-per-file size limit. Formatting your drive will erase all its data, so be sure to back it up before making the change. External Drive for Mac to Windows 10 If you’ve got a WD external drive for Mac platforms and you want it to work on a Windows 10 PC, exFAT format is your best bet. To start formatting, connect your WD Passport to your Mac; then open “Mac HD” and click “Applications,” “Utilities” and “Disk Utility.” From the Disk Utility window, select the Passport hard drive.

Here, you’ll usually see two listings of partitions available on the drive – select the listing that is furthest left. Click the Disk Utility’s “Erase” button; assign the drive a name in the “Name” field; then hit “Erase,” and click “Done” when the erasing process is complete. Now, click the “Partition” button at the top of the Disk Utility and click “Format.” Choose “exFAT” from the drop-down menu that appears and click “Apply” to format the drive, which will take a few minutes. Once the formatting is complete and you get a message that says “Operation successful,” click “Done.” To Windows 8 and Earlier The external drive for Mac to Windows 8 transition makes use of Window’s built-in Disk Management software rather than the macOS Disk Utility, but you’ll still want to format your WD Passport as an exFAT drive. To do so, connect the Passport to your PC, enter the Windows 8 Start menu and choose “Disk Management.” In the Disk Management app, right-click on the drive and select “New Simple Volume.” from the menu that appears.