I use a Mac so the windows.exe above is not possible to test. I am instead using a third party chat app with integration because this hasn't been created yet. Amazing how many of the alternative chat apps have this basic feature already featured but zendesk is quibbling about usefulness. A desktop app would be a great upgrade for us. Many of the tickets we open are opened through links from e-mail. This opens a new tab in the browser each time. So instead of having 1 browser tab and multiple Zendesk tabs, you have the opposite. Really hoping we see a desktop app for Mac and PC in the near future!

説明 Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly. Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.

With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard. Key Features • Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget • Proactive Chat: Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor • Advanced Analytics: Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help What makes Zendesk Chat the best choice for live chat? • We’re the most popular live chat provider in the world – loved by over 150,000 businesses • A simple and highly customizable chat widget to complement your website and taste • User friendly dashboard lets you monitor visitor activity and manage chats • 24 hour live chat support from our trained experts on any weekday (visit www.zendesk.com/chat) • Available in over 40 languages Some Geeky Facts • Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari). • Average uptime is 99.8%.

• HTML5 dashboard • iPhone, Android, and BlackBerry apps • Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more. Should you need any assistance, feel free to chat with our customer advocates on or email us at chat@zendesk.com What are you waiting for? Download Zendesk Chat plugin now and for a free account!

FAQ Do I have to install any software on my server to get this working? Zendesk Chat is a hosted livechat service. Simply configure the plugin and you’re done! Which web browsers work best with this plugin Though designed to work on most browsers, Zendesk Chat works best in the following environment: IE 6 or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac). I managed to install the plugin but cannot link up to Zendesk Chat. The plugin tries to link up with Zendesk Chat by connecting using a few approaches including PHP Curl. If the outgoing connections are blocked (eg.

By a firewall), please request your server administrator. Alternatively, you can also manually include the script in the footer file (“wp-content/themes/default/footer.php” in your wordpress installation). Is it free to use?

The plugin comes with a free plan specially tailored for WordPress users. Power users can purchase upgrade options anytime.

How can I chat with more visitors at the same time? You can easily do so by upgrading to a better plan. To find out more about the plans and features we offer, please visit Its just not working for me! We are happy to assist! Just come on down to our site at or leave an email for us at chat@zendesk.com and we will help you with installation.

WordPress Integration for Chat accounts The integration supports chat phase 4, 3 and 1 accounts. If you have a zendesk subdomain, please provide your subdomain as you are either chat phase 3 or 4 customer. If you don’t have a subdomain, leave the subdomain field as blank as you are chat phase 1 customer. Teamviewer latest version for windows 10. I thought that installing the plugin made by Zendesk team will be easy and i won’t face any issues.

Instead now I’m here and I write my review. WordPress Zendesk plugin is real disaster. It doesn’t allow me to login to my account. I’m sure that my password and email are correct. I tripe-checked them and they are correct but the plugin doesn’t allow me to login to my existing Zendesk account. Some suggestions for the authors: 1) We live in 21st century, logging with my real Zendesk username and password is real thread. Instead you can use API key, provide temporary access key or use other more intelligent way to associate WP website with Zendesk account 2) Most WP plugins, that require configuration after being activated, usually have a Settings link next to ‘Details’.